What does "ERR_INTERNET_DISCONNECTED" mean? General Error Explained
Quick answer: Chrome cannot access the internet because your device is not connected to the internet. Check your Wi-Fi or network connection.
Okay, this needs your attention
Chrome cannot access the internet because your device is not connected to the internet. Check your Wi-Fi or network connection.
1Why you're seeing "ERR_INTERNET_DISCONNECTED" on General
- Wi-Fi is turned off or disconnected
- Ethernet cable is unplugged
- Router or modem is not working
- Internet service provider outage
- Airplane mode is enabled
- Network adapter is disabled
- Incorrect network settings
2How to fix "ERR_INTERNET_DISCONNECTED" error on General
Check if Wi-Fi is enabled on your device.
Verify your router or modem is powered on and working.
Unplug and replug your Ethernet cable if using wired connection.
Disable and re-enable your Wi-Fi connection.
Restart your router or modem.
Check if airplane mode is enabled and disable it.
Contact your internet service provider if the problem persists.
Try connecting to a different Wi-Fi network.
How long will "ERR_INTERNET_DISCONNECTED" error last?
Resolves immediately once internet connection is restored.
Frequently asked questions about "ERR_INTERNET_DISCONNECTED"
Why does Chrome say I am disconnected?
Chrome detected that your device has no active internet connection. Check your Wi-Fi or network settings.
My Wi-Fi shows connected but Chrome says disconnected?
Your device may be connected to Wi-Fi but not to the internet. Restart your router or check with your internet provider.
People also search for
You might also see these General errors
Still having trouble?
Get official help from General support team
Summary: ERR_INTERNET_DISCONNECTED on General
The error message "ERR_INTERNET_DISCONNECTED" on General typically means: Chrome cannot access the internet because your device is not connected to the internet. Check your Wi-Fi or network connection.
This is a high severity issue that usually occurs due to wi-fi is turned off or disconnected. To fix this, check if wi-fi is enabled on your device.
Resolves immediately once internet connection is restored.
If you're still experiencing this general error after trying these steps, check out our related error message guides or search for more specific solutions.